Application Support
Our business is very much like yours; its continued success is based solely on the satisfaction of our customers. We therefore maintain a philosophy of putting ourselves in our customer's shoes. Our support personnel make the experience of calling us a pleasant one by putting callers at ease, taking time to listen, and offering solutions in simple, easy to understand terms. Our support personnel are experienced industry professionals who are fully knowledgeable about the hospitality industry and the technological solutions we offer and therefore are able to give quick and reliable responses.

InnSource Solutions offers its customers application support services 24 hours a day, 7 days a week, year round so we are there when you need us.

Your support agreement covers all software related issues. We charge a flat monthly fee for all application support services. No matter when you need us, or how often, our application support service fee will remain the same. Contact us for more information.

Windows 7/8 & 10 Advisory

ICS2000 Front Office is compatible with all 32 Bit versions of windows.  Please contact InnSource Solutions before upgrading or purchasing computers with the Windows 7/8 or 10 operating systems to confirm all details.  Please NOTE ICS2000 will not operate in a 64 Bit Operating System.


Remote Application Support

Please click on the link below to download our remote support tool.

Download support tool